Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

The delivery charges are $9.99 per order. This is a flat fee for order in USA, Canada and nearby palces. However, you can look for the coupon and promotions to avoid the deliver charge.

Which payment methods are accepted in the Online Shop?

PayPal, one of the most trusted payment processor is used to collect the payment. Your all credit card details are safe. You are also secured with PayPal’s buyer’s protection policy.

How long will delivery take?

Delivery depends on the region. On average it takes upto 2 weeks for orders to get delivered. During season period it could delay further. It is highly recommended that you speak to customer care executive for more clarity.

How secure is shopping in the Online Shop? Is my data protected?

We do not store any of your data. All your data like address, phone number is stored in a safe place. Your credit/debit card data is never collected by us nor any of our representative will ask you for it.

What exactly happens after ordering?

As soon as your order is placed successfully, our despatch team is notified. Your orders are mostly shipped within 24 hours of the order.

You will receive couple of emails regarding your order as well as tracking number.

Do I receive an invoice for my order?

Yes, once the product is delivered to you, you should automatically receive the invoice on your registered email address.

Send us an email

All inquries should be sent here. We answer each and every queries within 24 hours. Our average response time is 1 hours during day time.